At VPL Hospital, we are committed to safeguarding the privacy and security of all our patients, visitors, and stakeholders. This Privacy & Policy page outlines how we collect, use, and protect your personal information when you interact with our website or use our services. By accessing our website or availing of our services, you agree to the terms mentioned below.
1. Collection of Personal Information:
We may collect certain personal information from you when you interact with our website or utilize our services. This information may include but is not limited to your name, contact details, email address, date of birth, and medical history.We ensure that your information is collected in a lawful and transparent manner and is necessary for providing quality healthcare services.
2. Use of Personal Information:
The personal information we collect is used solely for the purpose of providing you with the best possible medical care and services. It may be used for:
a) Scheduling appointments and managing medical consultations.
b) Sending important updates, notifications, and reminders related to your healthcare.
c) Conducting medical assessments, diagnostics, and treatment planning.
d) Facilitating insurance and billing processes.
e) Improving our website and services based on user feedback and experiences.
f) Conducting research and analytics for healthcare improvement purposes (all data is anonymized to protect your privacy).
3. Data Security:
VPL Hospital employs industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. We use secure and encrypted technologies to transmit sensitive data, and access to personal information is restricted to authorized personnel only.
4. Data Retention:
We retain your personal information only for as long as necessary to fulfill the purposes mentioned in this policy or as required by applicable laws and regulations.
5. Third-Party Services:
In some instances, we may engage third-party service providers to assist with certain aspects of our operations. These providers are carefully selected and bound by strict confidentiality agreements. They are only allowed to use your information for the specific purposes defined by VPL Hospital.
6. Cookies and Tracking Technologies:
Our website may use cookies and tracking technologies to enhance user experience and collect statistical data on website usage. You have the option to disable cookies in your web browser, but please be aware that this might impact certain functionalities of the website.
7. Legal Disclosure:
In certain cases, we may disclose your personal information when required to comply with applicable laws, regulations, or court orders.
8. Your Rights:
You have the right to access, correct, or request the deletion of your personal information held by VPL Hospital. If you wish to exercise any of these rights, please contact our Privacy Officer using the contact information provided below.
9. Privacy Officer Contact Information:
If you have any questions, concerns, or requests regarding your privacy and personal information, please contact our designated Privacy Officer at:
VPL Hospital reserves the right to update or modify this Privacy & Policy page at any time. Any changes will be communicated through our website, and the updated version will supersede all previous versions.
Last Updated: 3/8/2023
Thank you for trusting VPL Hospital with your healthcare needs. We value your privacy and strive to maintain the highest standards in safeguarding your personal information.