Frequently Asked Questions(FAQ)
Bed charges are calculated as per the type of accommodation opted by the patient. Discharge time is considered as 12.00 pm if the patient's discharge orders are received for final billing before 12 pm room charges for the last day will not be charged. If the patient's discharge orders are received for final billing after 12 pm the patient will be charged for the day.
We have a TPA department on the ground floor, the patient seeking their assistance can reach the TPA Dept. on 022 6666 0666 and submit the relevant documents, and then the pre authorization letter is obtained from the company as an approval for a certain amount. (Please note the hospital is only a facilitator to help the patients in need of a cashless facility).
Patients admitted in rooms may be allowed to retain their allotted room while they are transferred to the Intensive Care Unit provided the charges are paid in advance. Only one relative can use the room for the stay. Please note that room retention is allowed subject to availability and only for the duration that patient is admitted in the ICU. Patient's relatives should be prepared to vacate the room.
When you have an appointment scheduled with your own doctor, that is who you will see. If you need to schedule an appointment urgently and your doctor is not available, we may ask if you would like to be seen by another doctor or a nurse practitioner. This often makes it possible for you to be seen sooner.
One Medical was founded on a better model of care – one designed around patients’ needs that provides a higher level of quality and service affordably. We do this through innovative design, excellent customer service, and the efficient use of technology.
Reservation deposit is to be paid within 72 hours on surgeon’s booking date or 2 days prior to admission .The patients are requested to pay amount specified in the schedule of charges according to your operative category.
“Evidence-based medicine” means medical care that is up-to-date with the most current recommendations. Medical research is constantly discovering new ways to identify, prevent, and treat illness. We pride ourselves on being aware of that research so we can provide our patients with the most effective medical care.
A Patient Centered Medical Home is a model of healthcare delivery in which care is tailored to the needs and preferences of patients. The Patient Centered Medical Home model encourages active engagement of patients and families with shared decision making and practice improvement.
Yes, Emergency charges are applicable for night visits and special day visits. All operations conducted after 4 pm are charged 1.5 times the routine charges.
An academic medical center is a place that does three things: provides clinical care for patients, performs research on disease, and educates new doctors.
A nurse practitioner is a registered nurse (RN) who has completed additional nursing education and training in diagnosing and managing common as well as complex conditions.
Every patient in our practice has his or her own doctor. If your doctor is a resident, you may also see a faculty member at some of your appointments.
Our residents are supervised by faculty members, who are also called preceptors. Every visit you have with a resident is reviewed by a faculty member/preceptor.
Cash, Debit Card ,Credit Cards, Bank drafts, Demand Drafts.
Patients are admitted only in rooms, all foreign patients have to submit their passport at the admission counter. They would get their passport only after the discharge.